jilikl Privacy Policy

1 Introduction

jilikl ("jilikl," "we," "us," or "our") is committed to protecting the privacy and personal data of every individual who uses the jilikl online gaming and sports betting platform at jilikl.app. This Privacy Policy ("Policy") describes how jilikl collects, processes, stores, shares, and protects your personal information when you access or use our services.

This Policy is issued in compliance with the Republic Act No. 10173 — Data Privacy Act of 2012 (DPA) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It also reflects jilikl's obligations under applicable online gaming regulations in the Philippines.

By registering for a jilikl account, accessing the platform, or otherwise using our services, you acknowledge that you have read, understood, and agree to the data practices described in this Policy. If you do not agree, you must discontinue use of the jilikl platform.

2 Data Controller Identity

For the purposes of the Data Privacy Act of 2012 and this Policy, jilikl acts as the Personal Information Controller (PIC) in respect of personal data collected from its members and users. jilikl determines the purposes and means of processing your personal data in connection with the services it provides.

In cases where jilikl engages third-party service providers — such as payment processors, game software providers, and cloud infrastructure operators — to perform specific processing tasks on jilikl's behalf, those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only on jilikl's instructions and in accordance with this Policy and applicable law.

Inquiries regarding data privacy, requests to exercise your data subject rights, or complaints concerning the handling of your personal data may be directed to jilikl's Data Protection Officer through the contact details provided in Section 15 of this Policy.

3 Personal Data We Collect

jilikl collects only the personal data that is necessary and proportionate to the purposes for which it is processed. The categories of personal data we collect include:

jilikl does not collect sensitive personal information such as health data, political or religious beliefs, or biometric information unless explicitly required by law or regulation and with your knowledge.

4 How We Collect Your Data

jilikl collects personal data through the following means:

• Direct submission at registration: When you create a jilikl account, you provide your name, mobile number, email address, and date of birth directly.
• Account activity: When you deposit funds, place bets, request withdrawals, or interact with games on jilikl, relevant transaction and activity data is automatically recorded.
• Identity verification: When jilikl requests KYC documents (e.g., a valid Philippine government-issued ID), you submit these directly through our verification process.
• Payment providers: When you transact via GCash, PayMaya, BPI, BDO, or Metrobank, relevant payment confirmation data is received from those providers.
• Cookies and automated tracking technologies: When you browse jilikl.app, your device and session information is collected automatically. See Section 8 for more detail.
• Customer support communications: When you contact jilikl's support team via live chat or email, your communications and the content of your queries are recorded.
• Third-party game providers: Game software providers integrated into jilikl may relay session data back to jilikl for account management and dispute resolution purposes.

5 Legal Basis for Processing

jilikl processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform jilikl's obligations to you under the Terms and Conditions — including account maintenance, game access, payment processing, and withdrawal fulfillment.
• Legal Obligation: jilikl processes certain data categories — including identity verification, transaction records, and anti-money laundering (AML) screening — to comply with Philippine gaming regulations, PAGCOR directives, and applicable financial laws.
• Legitimate Interests: jilikl processes technical and activity data for fraud prevention, platform security, and service improvement, where such processing does not disproportionately override your privacy rights.
• Consent: For non-essential communications such as promotional emails or personalized bonus offers, jilikl relies on your consent. You may withdraw consent for marketing communications at any time by contacting jilikl's support team.

6 How jilikl Uses Your Personal Data

jilikl processes your personal data for the following specific purposes:

1. Account Creation and Maintenance: To register your jilikl account, verify your identity and age (confirming you are 21 years old or above), maintain your account profile, and update your preferences.
2. Service Delivery: To provide access to games, process bets and results, credit winnings to your wallet, manage your bonus balance, and deliver the features of the jilikl platform.
3. Payment Processing: To facilitate GCash deposits and withdrawals, PayMaya transactions, and bank transfers via BPI, BDO, or Metrobank. This includes communicating with payment service providers to verify and execute transactions.
4. Fraud Prevention and Security: To detect and prevent unauthorized account access, fraudulent transactions, multi-accounting, bonus abuse, money laundering, and other prohibited conduct as defined in jilikl's Terms and Conditions.
5. Regulatory Compliance: To fulfill jilikl's obligations under PAGCOR regulations, applicable AML laws, data privacy regulations, and any other applicable Philippine legal requirements.
6. Responsible Gaming: To monitor gaming activity for signs of problem gambling, administer deposit limits, loss limits, cooling-off periods, and self-exclusion tools, and to comply with responsible gaming obligations applicable to jilikl as a licensed gaming platform.
7. Customer Support: To respond to your queries, resolve disputes, process complaints, and improve the quality of jilikl's support services.
8. Platform Improvement: To analyze usage patterns, identify technical issues, enhance game performance, and develop new features that better serve Filipino players across Luzon, Visayas, and Mindanao.
9. Marketing Communications: Where you have given consent, to send you promotional offers, bonus notifications, and updates about new games or features on jilikl. You may opt out at any time.

7 Sharing Your Personal Data

jilikl does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other authorized payment processors receive the minimum data necessary to authenticate and execute your financial transactions.
• Game Software Providers: Third-party game developers and live studio operators integrated into jilikl may receive session identifiers and bet data necessary to deliver game results and maintain game integrity.
• Identity Verification Services: Where jilikl employs a third-party KYC provider to verify your identity documents, that provider processes your data on jilikl's instructions under a data processing agreement.
• Regulatory and Law Enforcement Authorities: jilikl may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law, court order, or regulatory direction.
• Cloud and Infrastructure Providers: jilikl's platform is hosted on secure cloud infrastructure. Providers operating this infrastructure may technically access data as part of service delivery but are bound by strict data processing agreements prohibiting independent use of jilikl member data.
• Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by jilikl may access data as necessary to provide professional services, subject to professional confidentiality obligations.

In all cases of data sharing, jilikl ensures that appropriate contractual safeguards are in place and that the receiving party processes your data only for the stated, authorized purpose.

8 Cookies & Tracking Technologies

jilikl uses cookies and similar tracking technologies to operate the platform, maintain your login session, and improve your experience. Cookies are small data files stored on your device's browser when you visit jilikl.app.

jilikl uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in to your jilikl account during an active visit. You cannot opt out of these without affecting platform functionality.
• Functional Cookies: Remember your preferences — such as language settings and game display options — to improve your experience on repeat visits.
• Analytics Cookies: Collect anonymized data about how visitors interact with jilikl.app to help us improve navigation, performance, and content. Data is aggregated and not linked to individual accounts.
• Security Cookies: Assist in fraud detection and prevention by identifying unusual access patterns or device behavior associated with your account session.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the performance or availability of some jilikl platform features.

9 Data Security

jilikl implements technical, organizational, and physical security measures appropriate to the sensitivity of the personal data it holds. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilikl's servers — the same encryption standard used by Philippine banks like BPI, BDO, and Metrobank.
• Access controls and role-based permissions ensuring that only authorized jilikl staff with a legitimate need access specific categories of member data.
• Two-factor authentication (2FA) available for member accounts to reduce the risk of unauthorized access.
• Secure, encrypted storage of passwords and sensitive financial data at rest.
• Intrusion detection and monitoring systems to identify and respond to potential security threats.
• Regular security assessments and vulnerability testing of the jilikl platform.
• Staff training on data protection responsibilities and security procedures.

Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. In the event of a personal data breach that is likely to prejudice your rights and freedoms, jilikl will notify you and the National Privacy Commission in accordance with the Data Privacy Act of 2012 and NPC regulations.

10 Data Retention

jilikl retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. Specific retention standards include:

• Active account data — retained throughout the period your jilikl account is open and active.
• Transaction and financial records — retained for a minimum of five (5) years following the date of the transaction, in compliance with Philippine AML record-keeping requirements.
• Identity verification documents — retained for a minimum of five (5) years following account closure or the completion of the last transaction, as required by KYC and AML regulations.
• Customer support records — retained for three (3) years following the resolution of the relevant query or dispute.
• Marketing consent records — retained until you withdraw consent, plus a reasonable period to evidence the withdrawal.

Upon expiry of the applicable retention period, jilikl will securely delete or anonymize your personal data in a manner that renders it incapable of being linked back to you.

11 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilikl. You may exercise these rights by contacting jilikl's Data Protection Officer through the details in Section 15.

jilikl will respond to verified data subject rights requests within fifteen (15) business days of receipt of a complete and verifiable request. jilikl may require you to verify your identity before processing any rights request.

12 Children's Privacy — Minimum Age 21

In compliance with PAGCOR's minimum age requirements for online gaming in the Philippines, jilikl requires all members to be at least 21 years old at the time of registration. Age verification is conducted as part of the KYC process.

If jilikl becomes aware that it has inadvertently collected personal data from an individual under the age of 21, jilikl will immediately suspend the relevant account, initiate identity review procedures, and delete the collected data if the individual is confirmed to be under the minimum age. Any funds associated with an underage account will be returned to the depositing payment method.

If you have reason to believe that a minor has registered a jilikl account, please contact jilikl's support team immediately at [email protected] so that the matter can be investigated and resolved promptly.

13 International Data Transfers

jilikl is a platform serving Filipino players primarily within the Philippines. However, certain authorized service providers — including cloud infrastructure operators, game software developers, and KYC providers — may process or store data in jurisdictions outside the Philippines.

Where jilikl transfers personal data outside the Philippines, it ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or the application of recognized data transfer standards.

jilikl does not transfer personal data to jurisdictions that do not provide adequate protections for data subjects without implementing the safeguards described above.

14 Updates to This Privacy Policy

jilikl may update or revise this Privacy Policy from time to time to reflect changes in the law, regulatory guidance, jilikl's data practices, or the services offered on the platform. The effective date of the most current version is stated at the top of this document.

Material changes to this Policy — particularly those that affect your rights or the way jilikl uses your personal data — will be communicated to registered jilikl members by email or through a prominent in-platform notification prior to the changes taking effect.

Your continued use of jilikl following the effective date of a revised Policy constitutes your acknowledgment of the update. We recommend reviewing this Policy periodically. The most current version is always available at jilikl.app/privacy-policy.

15 Contact — Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data held by jilikl, please contact our Data Protection Officer through the following channels:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe jilikl has not adequately addressed your data privacy concerns.